What You'll Learn

We teach:

  • Medical terminology and additional resources.
  • Professional standards of practice, code of ethics.
  • Practical tips and techniques from practicing interpreters.
  • Exercises to improve your memory skills.
  • How to prepare for national interpreter certification testing.

We help you learn your role as a medical or healthcare interpreter.

  • The modes of interpreting and how to use them.
  • Managing the interpreting session: before, during and after.
  • Where to position yourself in the room for the greatest benefit of the patient and doctor.
  • How to handle uncomfortable situations in a professional manner.

While the emphasis of our program is on interpreting skills, you will also learn about:

  • Landmark cases that led to the development of the medical and healthcare interpreting profession.
  • Facts about the Limited English Proficiency (LEP) population.
  • Barriers and challenges LEP patients face when seeking and receiving healthcare services in the U.S.
  • Key U.S. legislation regarding language access services.
  • How the U.S. healthcare system is different from the way healthcare is provided in other countries.